How to reach uscis customer service representative

Press to continue in English. Check Case Status - Latest Information on Application or Petition Already Submitted. Check case status if you know your receipt number.

If you need to talk to a representative for another reason and you’re in the United States or a U. USCIS Contact Center. Representatives are available Monday through Friday from a.

Eastern, except on federal holidays. How to reach a customer service agent? Through your online account, you can track the status of your case.

You may call this toll free number at any time and obtain information about the immigration benefits and services. Service is available in English and Spanish. The first one will allow you to speak to a human. I just hear the prompts and if I select what i want, I dont hear any option to reach Customer service.

Can somebody suggest?

The Contact Centers provide live assistance, online tools and at some offices, InfoPass appointment scheduling. I tried calling uscis so many times now because i want to talk to a live person. I cannot talk to a live person and i am from the Philippines. How can i talk to customer service representative ? Does any one knows which options i have to choose to get to real. Even with the online case systems and customer representatives, one of the most effective methods for getting information is still to write a letter.

She said that she has logged the case and we will get a letter with in weeks about further steps to get that information corrected. You can call them whether or not you have a receipt number. Depending on how busy they are, you can be placed on hold anywhere from two minutes to two hours. I keep calling them but the automated machine never gives me the option for a representative. It just tells me to call between 8am and 6pm.

You may also use the form below, but will get faster service by calling. Trying to schedule an info-pass or appointment through the answering system could eventually lead you to live representative. The waiting time is usually around 30~60mins in my prior trials.

Thanks for the info. You can only contact this number after filing for premium processing. You will need to have your receipt number ready to get any support. Uscis salaries at companies.

The operator will then forward you to an office that has jurisdiction over your case. Live agents will now be available at Monday. Immigration Links On-line: U. Step2: Talked to level customer service representative.