First point of contact meaning

What does point of contact mean? Above all, the service ensures that all issues and concerns will be resolved in a quick and respectful manner. A point of contact or single point of contact is a person or a department serving as the coordinator or focal point of information concerning an activity or program.

A POC is used in many cases where information is time-sensitive and accuracy is important. The first place where one stops to visit , accomplish something , or begin a process.

First Point Of Contact synonyms. Top synonyms for first point of contact (other words for first point of contact) are initial contact , first encounter and first contact. This is the first point of contact for patients arriving at the accident and emergency department. If you bought mail order, then the first point of contact is the software house or importer concerned. Your family doctor is always your first point of contact.

This office should always be your first point of contact. Definition of point of contact : Person or a department serving as the coordinator or focal point of an activity or program. General practitioners are generally the first point of contact for people accessing the healthcare system.

From Cambridge English Corpus The safety case is a point of contact between experts from disciplines as diverse as electronic engineering, town planning, nuclear science and medicine. Where can I get help? Point of contact synonyms and Point of contact antonyms. Top synonym for point of contact (another word for point of contact ) is contact point.

The first point of contact team acts as the first impression of your business and the start of a positive customer experience that will boost a customer’s confidence in your service and product offerings. A point of contact (POC) or single point of contact (SPOC) is a person or a department serving as the coordinator or focal point of information concerning an activity or program. For example, they are used in WHOIS databases.

The portal will be a central point of contact for all information on health and social services. It can also be a specific department that acts as a coordinating point in terms of an activity or a project. This will probably be your first point of contact with your potential employer. Find more similar words at wordhippo.

Single point of contact refers to a single entity that can be contacted as opposed to a single channel of contact. The first identified point of contact was a concrete divider that separated Commonwealth and a frontage road. Introducing a single point of contact Each local authority will be supported by a Data Protection Officer (DPO).

It is a matter for senior officials within that local authority to determine the. The term is self-explanatory: a contact center’s ability to resolve customer problems, questions or needs the first time they call, with no follow-up required. A person or entity one can seek to access information or services.

Our account manager Sarah will be your new point of contact moving forward if you need any information about your account. The consulate should be your first point of contact should you need any assistance during your travels. Across the length and breadth of financial services, utilities, telecoms and travel, this kind of scenario is playing out every day – customers experience a material issue and contact their provider trusting that they can resolve the complaint at the first point of contact (FPOC). At the same time, consumers are turned off by vehicles in a state of disrepair, meaning a tradesperson’s van – often their only form of marketing – can end up working against them. The condition of a vehicle would put off nearly two-thirds of those we surveyed (per cent) from rehiring, whereas a dirty van was most closely linked to poor service and an inconsiderate driver or business.

SPOC means Single Point Of Contact. The abbreviation SPOC is a business term used with the meaning Single Point Of Contact to refer to a single person or team within a company who are designated as the point of contact for all incoming communications. The aim of having a SPOC is usually to avoid miscommunication between the company and customers, suppliers, and other external entities.

The definition of first contact resolution is exactly how it sounds. A first contact resolution eliminates the need for a second follow up. The establishment of the role of a SPOC within a local authority is the first step in demonstrating to the public that the local authority is committed to operating all surveillance camera.

The five points of contact for landing after a parachute jump are (in order), 1. Term usually used to describe one who needs to pull their heads out of their ass.