Department of housing vic maintenance

The Housing Call Centre arranges most responsive maintenance for public housing properties. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. HousingVic is managed by the Victorian Department of Health and Human Services.

Contacts and guidance if you need help, want to complain or are having trouble with the website.

All of our forms and guides are available to download or access electronically. News about housing. What is housing maintenance? How do I contact the Housing Office for maintenance? The landlord for public housing tenants is the Director of Housing.

The law is the same for public housing tenants and private residential tenants, but some of the steps are different. From time to time repairs will need to be made to your rented property. You can apply for both public and community housing through the Victorian Housing Register.

The Department of Health and Human Services has developed a range of online services to increase the ways in which you can communicate with the department. If you are a public housing tenant, Victoria Housing Register applicant or RentAssist bond loan applicant, you can link HousingVic online services to your myGov account to access a range of housing services. Maintenance is a key service area on which Housing Associations will be inspected and assesse particularly in terms of tenant satisfaction with the quality of services provided.

This guidance is specifically intended to facilitate Associations to develop a robust repair and maintenance strategy, policies and procedures in order to meet their statutory, legal and contractual obligations. Online Maintenance Request Form The current browser does not support Web pages that contain the IFRAME element. To use this Web Part, you must use a browser that supports this element, such as Internet Explorer 7. Public housing home visits and inspections operational guidelines.

This guideline outlines the approach the department uses to manage home visits and inspections when staff visit public housing properties on behalf of the Director of Housing. For more information, see the Home visits and inspections in public housing operational guideline (word). The Victorian government provides limited public housing for people on low incomes. The department provides a range of housing solutions for Victorian families and individuals needing to gain safe and permanent housing.

Crisis accommodation. Safe and temporary accommodation for Victorians who are homeless or at risk of becoming homeless due to an emergency or family violence. The Office of Housing is part of the Department of Human Services.

They provide public housing in Victoria and manage public housing applications and rentals. Most of your dealings with the Office of Housing will be with a Housing Services Officer via your local Housing Office. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across trades.

We appoint contractors to our panel via Austender through our rolling tender program. The Ministry of Housing, Communities and Local Government ’s (formerly the Department for Communities and Local Government) job is to create great places to live and work, and to give more power. You can call the Maintenance Line for information hours a day, days a week. You can use them when requesting maintenance on your home.

Follow the prompts when you call. You need to enter your postcode, so have it ready before you dial.